Information Technology (IT) Department of SEBA

The Four Major IT Functions of SEBA IT Division

Automation

Automation can be performed in many ways in SEBA. For example, HR Modules, MIS & AIS Modules, Microfin360 software script can test a Loan product and produce a report. There are also various advantage available in Microfin360 which can generate various report. We only need to configure the tool and define the process. Microfin360 is greatly improving productivity, saving time and cutting costs. Microfin360 help us to review accounting and financial records, Members transactions and employee activities. Effective procedures to track employee work hours and activities help protect against violations of human resources laws.

Governance

governance refers to the implementation of operational parameters for working units and individuals’ use of IT systems, architecture, and networks. The governance of the master data is based on workflow processes that integrate business rules and subject matter domain expertise. This is part of the conventional IT security as well as the data assurance for which the IT department is also responsible.

Functionality is perhaps the most apparent task performed by the IT department. It refers to creating and maintaining operational applications; developing, securing, and storing electronic data that belongs to the organization; and assisting in the use of software and data management to all functional areas of SEBA.

Infrastructure refers to the hardware components, the network, the circuitry and all other equipment necessary to make an IT system function according to the established needs and system “size” of SEBA.

SEBA IT Department Overview of Responsibilities

In an overall sense, the SEBA IT Department is responsible for providing the infrastructure for automation. It implements the governance for the use of network and operating systems, and it assists the operational units by providing them the functionality they need.

It’s important to note that although the IT department implements and facilitates the flow of information, it doesn’t create the policy that defines which information is correct or accessible to others.

SEBA Telephony

IT department focuses on the success of computer operations and other information technologies needs for SEBA. However, with many new forms of electronic communication replacing older technology, communication is being redefined and is now referred to as “telephony.” This includes point to point phone calls as well as conference calls. Video and web conference also fall under this category and include other forms of technology necessary to facilitate communication: network drives, electronic mail (email), and secure servers. SEBA IT department ensure that these systems work and interact with each other. The department also ensure that these systems remain operational at all times.

SEBA Website

SEBA IT department creates and maintains SEBA’s website www.seba.bd.org. IT Chief Md. Mazaharul Islam design the layout of the site, write the programming code and test the site for its usability. SEBA website can be an informational site providing contact information for the public as well as a NGO website.

Technical Support

SEBA IT department provides support to computer users in all over in SEBA. This can include installing new software, repairing hardware problems, installing new hardware, troubleshooting problems and training employees how to use new software programs. SEBA IT may also be responsible for the intranet connection and an internal network for Head office, Zone Office, Area Office and Branch Office. SEBA IT Department maintains an IT help desk to assist employees with computer & Automation-related issues.

IT Training

Our Advanced Training Division team, led by Md. Mazaharul Islam, focuses on the Operational Application Software courses, better known as all operating system, to ensure that the latest policies, procedures, and techniques are continually incorporated, and that the subject matter is presented accurately. The Manager IT is fully responsible for the scheduling, ordering and tracking of all IT training courses organized in SEBA. Data Entry Operator runs the system of registrations and helps nominated employees.